10jilicc Responsible Gaming – Staying in Control While You Play
At 10jilicc, we believe that online gaming should always be a source of entertainment, not a source of stress, financial strain, or emotional harm. This page outlines our commitment to responsible gaming in the Philippines, the tools available to help you stay in control, and where to find professional support if you ever feel that gaming is becoming a problem. We encourage every player to read this page carefully and to use the resources available to them whenever needed.
Our Commitment to Responsible Gaming
10jilicc is fully committed to providing a safe, fair, and responsible gaming environment for all players in the Philippines. We recognise that while the vast majority of people who play on our platform do so for entertainment and enjoyment, a small number of individuals may develop problematic gaming habits that negatively affect their lives and the lives of those around them. As an operator serving Filipino players, we take this responsibility seriously and have built responsible gaming principles into the core of how we operate, from account registration all the way through to ongoing player monitoring and support. Our platform enforces a strict 18+ age requirement, and we work actively to ensure that vulnerable individuals — including minors and those showing signs of problem gambling — are identified and given appropriate support as quickly as possible. We believe that every player deserves to have a good time on 10jilicc, and that means playing within their personal boundaries, keeping gaming as a leisure activity, and never letting it interfere with their work, family, finances, or mental health. If at any point you feel that your gaming is becoming more than just entertainment, we urge you to reach out to our support team or use the self-management tools available in your account. A fun experience should always come first, and 10jilicc is here to help you keep it that way.
Do You Recognise These Warning Signs?
Behavioural Signs
- Spending more time gaming than you originally planned, and finding it difficult to stop once you start.
- Chasing losses — continuing to play in an attempt to win back money you have already lost.
- Neglecting work, school, family responsibilities, or personal health because of gaming sessions.
- Lying to friends or family about how much time or money you are spending on gaming.
- Feeling restless, irritable, or anxious when you are unable to play or are trying to reduce your gaming.
Financial Signs
- Spending money on gaming that was intended for rent, bills, groceries, or other essential needs.
- Borrowing money from friends, family, or financial institutions specifically to fund gaming activity.
- Finding yourself unable to account for where your money has gone at the end of the month.
- Feeling the urge to increase the size of your bets in order to get the same level of excitement from playing.
- Experiencing significant financial stress that you associate directly with how much you have spent on gaming.
If you recognise two or more of the signs above in yourself or someone you care about, it is important to take action sooner rather than later. Problem gaming tends to escalate over time, and the earlier you seek help, the easier it is to regain control. 10jilicc encourages every player to be honest with themselves and to use the tools and resources described on this page.
Practical Tips for Healthy Gaming Habits
Manage Your Time
Decide in advance how long you will play during each session and stick to that limit. Set an alarm or timer on your phone as a reminder, and when it goes off, close the app and step away. Taking regular breaks — even just 10 to 15 minutes every hour — helps you stay aware of how long you have been playing and prevents gaming from dominating your day. Make sure that gaming always fits around your daily responsibilities, not the other way around.
Set a Firm Budget
Before you start playing, decide exactly how much money you are comfortable spending — and treat that amount as the cost of your entertainment, not as an investment you expect to recover. Never play with money you cannot afford to lose, and never chase your losses by depositing more than your planned budget. Keeping a simple record of your deposits and withdrawals each month can help you stay transparent with yourself about your actual spending. A clear financial boundary is one of the most powerful responsible gaming tools you have.
Keep Balance in Life
Gaming should be one leisure activity among many, not the only thing you look forward to. Make time for physical activity, social connections, hobbies, and family — these things contribute to your overall wellbeing in ways that no gaming session can replace. If you find yourself turning to gaming as a way to escape stress, loneliness, or emotional difficulties, that is a sign worth paying attention to. A balanced life makes it much easier to keep gaming in its proper place as a source of fun rather than a coping mechanism.
Self-Control Tools Available at 10jilicc
10jilicc provides several account-level tools that give you direct control over your gaming activity. These tools are designed to be easy to activate and to provide meaningful friction that helps you pause, reflect, and make more informed decisions about your play. If you would like to use any of the following tools, please contact our support team through the details provided in your account area.
Deposit Limits
You can request a daily, weekly, or monthly deposit limit to be applied to your 10jilicc account. Once a deposit limit is in place, you will not be able to add funds beyond that threshold during the chosen period, regardless of how you feel in the moment. Reducing a deposit limit takes effect immediately; increasing it requires a mandatory cooling-off period so that decisions made in the heat of the moment do not override your long-term intentions. This is one of the most straightforward and effective tools for keeping your spending within the budget you have set for yourself.
Cooling-Off Period
A cooling-off period allows you to take a short break from gaming — typically ranging from 24 hours up to several weeks — during which your account will be restricted from placing bets or making deposits. This tool is ideal for players who feel they need a temporary pause to reassess their habits, manage a stressful life event, or simply refresh their relationship with gaming. Once the cooling-off period is activated, it cannot be cancelled early; this intentional delay is what makes it genuinely effective as a self-management measure.
Self-Exclusion
If you feel that your gaming has become a serious problem and you need a longer-term break, self-exclusion allows you to voluntarily close your account for an extended period — from several months up to a permanent exclusion. During self-exclusion, you will not be able to access your account, place bets, or receive promotional communications from 10jilicc. We take self-exclusion requests seriously and process them as promptly as possible. If you choose self-exclusion, we strongly encourage you to also seek professional support to help address any underlying issues contributing to problematic gaming behaviour.
Session Time Reminders
You can set up session reminders that will notify you when you have been logged in and playing for a specified period of time. These alerts appear as on-screen notifications that prompt you to take a break or log out, giving you a regular opportunity to step back and assess whether you want to continue your session. Time can pass very quickly during an engaging gaming session, and these reminders serve as a helpful nudge to stay aware of how long you have been playing. Combining session reminders with a pre-set budget is an excellent way to keep both your time and spending in check.
Protecting Minors – A Non-Negotiable Priority
10jilicc enforces a strict minimum age of 18 for all registered players, in full compliance with Philippine regulations governing online gaming. During registration, we collect date-of-birth information and may request government-issued identification to verify that all players are of legal age before they are permitted to deposit funds or place bets. If we have any reason to believe that an account is being used by a person under 18, we will immediately suspend that account and investigate the matter thoroughly. We strongly urge parents and guardians to make use of device-level parental control tools to prevent underage individuals from accessing online gaming platforms, including 10jilicc. It is also helpful to have open conversations with young people about the nature of online gaming, the risks of gambling, and the importance of waiting until they are legally eligible before engaging with any form of real-money play. If you believe that a minor has registered on 10jilicc or has gained access to an existing account, please contact our support team immediately so that we can take swift protective action. Keeping gaming away from minors is a responsibility that 10jilicc shares with parents, guardians, and the broader community.
When Should You Seek Professional Help?
There is absolutely no shame in asking for help when gaming starts to feel out of control — in fact, reaching out is one of the bravest and most sensible things you can do for yourself and your loved ones. If you find that the self-management tools on 10jilicc are not enough, or if gaming is causing serious harm to your finances, relationships, mental health, or daily functioning, it is time to speak to a professional. Problem gambling is a recognised condition that responds well to the right support, and many people in the Philippines have successfully regained control of their lives with the help of counsellors, support groups, and helplines.
Talk to Someone You Trust
Opening up to a trusted friend, family member, or colleague about your gaming habits can be an important first step toward recovery. Many people find that simply voicing their concerns out loud helps them gain perspective and feel less isolated. Those close to you may already have noticed changes in your behaviour and will likely be relieved that you are willing to talk. A supportive conversation can be the beginning of a meaningful change, and you do not have to have all the answers before you start that conversation.
Professional Counselling
Licensed mental health professionals and counsellors who specialise in behavioural addictions — including problem gambling — are available in the Philippines and can provide structured, confidential support tailored to your specific situation. Many counselling services offer both in-person sessions and online consultations, making it easier to access help regardless of where you are in the country. Your primary care doctor can also refer you to appropriate services if you are unsure where to start. Taking that first appointment is often the hardest step, but it is also the most important one on the road to recovery.
Need Help or Have Questions?
Our support team at 10jilicc is always ready to assist you with account tools, responsible gaming resources, or any concerns you may have. You can also visit our FAQ page for quick answers, or log in to manage your account settings and self-control tools directly.